Introducing SuperMode

got Super?
Make your power users even more powerful.

SuperMode is the layer inside your product that turns every user into superusers — by giving them an agent to navigate your product and take actions.

See the insights
app.northwind.so
Projects / Q4 launch
Active tasks
Wire up onboarding telemetryIn progress
PR
Migrate billing to v2Review
AK
Customer feedback digestDone
SC
Refactor auth middlewareIn progress
MJ
Pricing page hero refreshBacklog
TL
Open
24
In review
6
Shipped this week
11
K
SC
How do I invite my team?
Help Center · Inviting membersAPI · /v1/invitations
Ask anything…
The product

Agentify your product.

The user asks. SuperMode does. Watch the agent navigate your product, fill the forms, and finish the workflow — while the user just watches.

Done for you

Ten-step workflows in one sentence.

"Export Q3 velocity as CSV and email it to the team." SuperMode opens Analytics, picks the range, exports the file, and sends it — no clicks required.

app.northwind.so
Analytics / Velocity
Velocity · last 12 weeks
+34%
vs prior quarter
✦ Agent
Where users actually fall off

Stop the drop-off. Shrink the support queue.

Most users who get stuck never file a ticket — they just leave. SuperMode catches them in the moment of intent: it walks them through the workflow, and when they do ask, it answers instantly in-product.

Drop-off
34%
silent churn
Support load
26%
of intents escalate
Completed
40%
unaided today
Without SuperMode
100 users with intent
40% complete
34% Gave up26% Contacted support40% Completed unaided
Outcomes

Numbers your CEO will ask about.

SuperMode is not a feature. It's leverage on every metric that matters — adoption, retention, expansion, and the cost of supporting the customers you already have.

−68%
Support tickets
They solve it themselves — faster than your team could.
3.4×
Feature adoption
Surface advanced capabilities the moment users need them.
+41%
Net revenue retention
Power users expand. Churn shrinks. The flywheel turns.
12×
Faster time-to-value
New users hit their first 'aha' on day one, not week three.
Ready when you are

Turn every customer
into a super user.

Ship SuperMode in an afternoon. See your first user-intent report by Friday.

Why SuperMode